Payment Policy

Effective Date: January 7, 2025

At ModishCiteino, we strive to provide a secure and seamless shopping experience for our customers. Below is an outline of our payment policy to ensure transparency and convenience when purchasing from our website.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on ModishCiteino:

      • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
      • PayPal: Secure online payment processing using your PayPal account.
      • Bank Transfers: Available for high-value purchases (please contact customer service for more details).
      • Gift Cards: You can use gift cards (if available) to pay for your purchases.

Please note that all payment methods are subject to approval by our payment processor.

2. Payment Authorization

      • Order Confirmation: When you place an order on ModishCiteino, we will immediately authorize your payment method for the total order amount, including taxes, shipping, and any applicable discounts.
      • Payment Processing: Payment is processed upon order submission, and the funds will be transferred from your account after successful authorization. Orders will be shipped once payment has been successfully processed and authorized.

3. Security

We take your security seriously. All transactions made on ModishCiteino are encrypted using secure SSL (Secure Socket Layer) technology to protect your sensitive information. Our payment gateway providers comply with industry standards for secure payment processing.

      • Data Protection: We do not store your payment details. All financial transactions are handled securely through our third-party payment processors.
      • Fraud Prevention: We use fraud detection tools to ensure that every transaction is legitimate. In the case of suspected fraudulent activity, we reserve the right to cancel or delay the processing of your order.

4. Billing Information

      • Accurate Details: When making a purchase, you are required to provide accurate and up-to-date billing information, including your full name, address, and contact details. If there are any discrepancies or issues with your payment, we may contact you for clarification.
      • Currency: All prices are listed in U.S. Dollars (USD). You will be charged in USD, and your bank or payment provider may apply a currency conversion fee if you are paying from outside the United States.

5. Payment Failures and Declines

If your payment is declined for any reason (such as insufficient funds, incorrect billing information, or fraud detection), we will notify you immediately. You may be asked to provide an alternate payment method.

      • Payment Declined: If your payment is declined, we will attempt to process your payment again. If the issue persists, we may cancel your order. You will receive a notification from us explaining the situation.

6. Pre-Orders and Back-Orders

      • Pre-Orders: For products that are pre-ordered, we will process your payment immediately after your order is placed, and the item will be shipped once it is available.
      • Back-Orders: If an item is out of stock, we will notify you and may offer an alternative solution (e.g., another product, a back-order, or a refund).

7. Taxes

All prices on ModishCiteino include applicable sales tax where required by law. Sales tax is calculated based on your billing address and will be added to the total amount during checkout.

8. Order Cancellations and Modifications

      • Cancellations: Once an order is placed, we cannot guarantee immediate cancellation. However, if you wish to cancel an order before it is shipped, please contact us immediately.
      • Modifications: If you wish to modify your order (e.g., change the shipping address or add/remove items), please contact us as soon as possible. Once an order is processed and shipped, modifications cannot be made.

9. Refunds and Chargebacks

      • Refunds: If you are eligible for a refund as per our Refund and Returns Policy, the refunded amount will be credited back to your original payment method.
      • Chargebacks: If a chargeback is initiated by your bank or credit card provider, we may require additional information and may take action to resolve the issue, which may include canceling your account or taking legal action if necessary.

10. Customer Support

If you have any questions or concerns regarding your payment, please do not hesitate to contact our customer support team:

We are here to help you with any issues regarding payment processing, refunds, or order-related inquiries.

By completing a transaction on ModishCiteino, you agree to the terms of this Payment Policy. Thank you for choosing to shop with us!